As technology continues to evolve and the behaviour of job
seekers adapts accordingly, recruiters have had to look closely at their
application process, to ensure that they are maximising the opportunity for job
seekers to find their perfect role.
At the end of 2013 Sellick Partnership launched a mobile
site in order to ensure that as a business we were making ourselves as
accessible to our clients and candidates as possible.
I led on a project, which began as a decision to choose
between developing an app or a mobile compatible site. Initially there was a
lot of interest internally about the mobile app, the fact that it remains on
the users phone is certainly excellent for brand awareness and exposure, but
ultimately we realised that our investment was better spent ensuring that as
many people could access our jobs as quickly as possible.
The site has proved extraordinarily successful. In the 16
months that it has been live, we have seen an increase in site visitors of 27%
and now attract 29% of our total visitors through this method. And we are not
alone in this success.
Half of all searches on Indeed are completed on mobile, and
the process to apply has been made simpler through personal accounts with
uploaded CVs. In 2014, Indeed found that employers who accept mobile
applications receive twice as many applications than those who do not.
In addition, it has changed the way that people search for
jobs. Rather than the traditional 9am Monday morning trawl which is
traditionally completed on the desktop, we see traffic to our site during the
evening, and during rush hour. Being able to browse opportunities whilst on the
train or watching television in the evening is a bonus for the busy job seeker.
But there are certainly still challenges. As a niche
recruiter working exclusively with qualified legal and financial professionals,
our roles often require a more thorough application process, with candidates
preferring to tailor their CV to the job specification. Whilst this is possible
on a tablet, most will agree that it’s not ideal on the smaller surface of the
mobile, which means that we see a far higher bounce rate from our mobile site
than we do from desktop users.
This doesn’t seem to put off our candidates however, as we’ve
seen a 56% increase in applications to our roles since launching our mobile
site, which suggests that our candidates are searching on the move, whilst
still choosing to spend time on their application process at their leisure.
The mobile site is also about to become crucial from an SEO
perspective, as the latest Google update will include mobile performance in
their ranking score. Sites will be judged on their ease of use and performance
on a smaller platform, and could have a significant impact on those businesses
that haven’t streamlined their online portfolio.
This is yet another development in what has been an
enormously exciting time for marketing. The advent of digital marketing, tablet
and mobile and the all-consuming power of Google mean that investing in your digital
marketing strategy is no longer a nice to have. It is business critical.
Anna Gibbons is
Corporate Communications Director at Sellick Partnership with over a decade’s
experience in recruitment marketing. Anna is the chair of the APSCo Marketing
Forum and chairs their quarterly meetings. Anna’s knowledge extends through the
entire marketing mix, with responsibility for sharing and delivering the
business brand.
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